ROLE OF HUMAN CENTRICITY, SUSTAINABILITY AND RESILIENCE ON WORKFORCE AGILITY IN INDUSTRY 5.0

Abstract

Purpose
The paper intends to analyse the influence of human-centricity, resilience and sustainability over workforce
agility in the Industry 5.0 context. As compared to Industry 4.0, which focuses on automation and artificial
intelligence, Industry 5.0 focuses on cooperation between humans and advanced technologies. It is centered on
the ways in which HR can improve the well-being, flexibility and competencies of employees in order to
supplement the technological advancement.
Methods
Mixed-methods approach was used. In the quantitative stage, 150 HR employees were picked as the sample
based on Cochran formula of unknown populations and convenience sampling. A questionnaire was used that
was structured based on previous research and reliability and the validity was ensured before administering the
questionnaire. Structural Equation Modeling (SEM) performed in AMOS was used to analyze data. In the case
of the qualitative stage, nine HR managers were involved and their answers were processed with the help of
NVivo software to extract the themes concerning the HR practices in Industry 5.0.
Findings
The findings indicate that human-centricity, resilience, and sustainability contribute a great deal to the agility of
the workforce. Organizations can negotiate the changing challenges and take advantage of new opportunities in
Industry 5.0 by incorporating their employees into decision-making, appreciating their individual capabilities,
promoting flexibility and sustainability of work environments.
Novelty
The specific contribution of the paper to the debate on Industry 5.0 is the relationship of the human-centricity,
resilience, and sustainability aspects of HR to the agility of workforce. Unlike the earlier studies that primarily
placed more emphasis in the technology area of integration, the present study displays the human factor as one
of the key facilitators of agility in the Industry 5.0 era.
Implications
The results provide to practitioners practical information on the way to develop HR strategies that will be in
tandem with the beliefs of Industry 5.0. In organizations, the skill development and adaptability training as well
as sustainable practices should take priority so as to create an agile workforce. The research contributes to the
existing paucity of empirical research on HR in Industry 5.0 to the academic community by including a
roadmap on how to conduct future research on the human-technological interface.